Shipping Policy

Free Shipping on Every Order

We offer free shipping on all orders, with no minimum purchase required. The price you see at checkout is the final price for your items and for delivery — no shipping fees, handling fees, or additional charges are added later.

Where We Ship

We ship to customers worldwide. Orders are welcome from any location, and no region is excluded from our free shipping offer.

Order Processing

Orders are processed and packed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays begin processing on the next business day. You will receive a shipping confirmation email as soon as your parcel leaves our warehouse.

Delivery Time

Standard delivery typically takes 7–15 business days after dispatch, depending on distance and local postal conditions. Delivery estimates are provided as a guide, not a guarantee, since transit times can be affected by factors outside our control.

Tracking Your Order

Every order ships with tracking. Your shipping confirmation email includes a tracking number and a link you can use to follow your parcel in real time. If tracking shows no movement for more than 7 business days, please contact us and we will investigate with the carrier on your behalf.

Order Changes and Address Accuracy

Please review your shipping address carefully before completing checkout. If you need to correct an address or change your order, contact us as soon as possible — we can usually make adjustments before the order is packed. Once a parcel is in transit, address changes depend on the carrier and cannot always be guaranteed.

Split Shipments

If your order contains multiple items, they may be dispatched in separate parcels to reach you faster. There is no extra charge for split shipments, and each parcel will have its own tracking number.

Delays, Lost or Damaged Parcels

We are committed to getting your order to you safely. If your parcel is significantly delayed, reported as lost, or arrives damaged, contact us with your order number and we will resolve it — including sending a replacement or issuing a refund where appropriate. Please report visible damage within 7 days of delivery and keep the packaging and contents for inspection.

Customs and Import Charges

Orders may be subject to duties, taxes, or import fees assessed by your local customs authority. These charges, if any, are set by your government and are the responsibility of the recipient. We declare all parcels accurately and cannot mark orders as gifts or understate their value.

Contact Us

If you have any questions about shipping, delivery times, or the status of your order, please reach out to us at patricianelson7boai9rw@hotmail.com.